Returns & Exchanges

At Henry & Wallace, we want you to be completely satisfied with your purchase. If your order doesn't meet your expectations, we offer a seamless 30-day return policy for all unworn garments in their original condition.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Print Your Label

Once your request is approved, download and print the prepaid shipping label provided via email and attach it securely to your package.

3

Package Your Items

Place the items in their original packaging, ensuring all tags are intact and the garment is protected to prevent damage during transit.

4

Drop Off and Track

Leave your package at any authorized carrier location; you will receive a confirmation email once our warehouse has processed your refund or shipment.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing